Policies

Shipping & Delivery
Unless otherwise noted, most orders ship within 1 - 3 business days (usually 1 - 2). Orders marked as "Special Order" will ship directly from the manufacturer or distributor and will take anywhere from 3 - 6 weeks to deliver. Orders may be shipped to nearly all locations within the continental U.S. Some restrictions may apply. See Shipping Restrictions for more details.Sometimes special circumstances arise and shipping may take a bit longer. You will be contacted via phone and/or E-mail upon unwarranted delays.
Shipping Damage: Sometimes situations arise that are out of our control. Among the most common is damaged merchandise through shipping. In the case that your order, in whole or in part, is damaged by the carrier, it may only be claimed with that carrier. We will replace defective merchandise but cannot be held liable for the actions of the freight carrier.
Security & Privacy
We take the privacy and security of our customers very seriously

This privacy notice discloses the privacy practices for BJC Products, LLC. This privacy notice applies solely to information collected by our personal web sites and information collected on other 3rd party marketplaces like Amazon,Walmart,eBay etc . . .. BJC Products, LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BJC Products, LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 2. What choices are available to you regarding the use of your data. 3. The security procedures in place to protect the misuse of your information. 4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily gave us via email or other direct contact from you. We will not share, sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control over Information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Returns & Replacements
Our goal is to satisfy our customers by exchange, refund, or repair, as outlined in this policy. BJC Products, LLC reserves the right to limit or decline returns or exchanges based on evaluation of all customer information. Some products have different policies or requirements associated with them. Please contact customer service, (989)607-9914, to inquire about your return.

Generally, we only accept returns within 30 days after purchase. Once in a while we make an exception so contact a customer representative (phone below) for more details.
If day 30 of the complete satisfaction guarantee lands on a weekend or holiday, the guarantee will be held until the next business day.
BJC Products, LLC will exchange or refund certain items with some limitations.
Products must be in original condition (not washed, worn, used, etc..) with its original packaging and any(all) accessories for a full product refund or exchange.
Opened or used airbeds returned with receipt within 15 days of purchase may only be exchanged for the same airbed, or credit to one of equal or greater value. Defective airbeds may be exchanged for an airbed of equal of greater value within 90 days of purchase.

Returns must be authorized and provided with a RA# (Return Authorization Number) before returned. If product is returned without an RA#, you will be liable for restocking fee's.
Hyperlinks
This website may contain links to other websites. These links may connect you to other organizations which are not at the responsibility of BJC Products, LLC. We have used reasonable research to ensure accuracy and up to date information. However, sometimes other websites change and we have no control over this information. therefore, no mention of any organization, company, or individual implies any warranty as to the accuracy and standing of such organization, company, or individual. If you notice an error or if a link is bad please let us know through the contact button at the bottom of the page.
Use of this Website
You may use this website for lawful purposes. You may not use it in a way that infringes the rights of anyone else or that restricts / inhibits another's use of the website.
Unless prior consent has been given, you may not copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate, or translate any of the material, information, images, or pages of this website other than solely for personal or internal business use. We accept no
General terms
Use of this website implies knowledge and agreement of all policies and conditions pertaining to this site. Termination of contract may be made at any time by either party. If you no longer wish to be contacted by BJC Products, LLC and have the use of this website restricted, then indication must be made by you. Once notified, contact will be stopped and contract terminated.
While BJC Products, LLC makes every reasonable effort and endeavour to supply accurate information, there are no warranties, whether expressed or implied, in relation to its accuracy. The website is provided on an "as is" bases and makes no claim to be perfect. In some cases you will be contacted about an item you ordered, prior to it shipping out. Although not intentional, it may be because the item has sold out prior to you placing your order. Inventory updates regularly but does have a delay. Although we make every attempt to provide accurate information, sometimes errors occur. Please contact support through the link at the bottom of the page if you believe any information to be incorrect or inaccurate. All notifications are taken seriously and are extremely helpful.